Here's what you - not your chapter leaders but YOU can do to help guests.
"I'm only a member, what can I do to help a guest?" Try doing any or all of these:
· Get the guest a cup of coffee and wait on him a little bit. Would you do that for a guest in your home? Why not in your own chapter?
· Offer to sing a tag or a short song with him in a quartet or small ensemble. Fifth-wheel with him if necessary, but encourage him to sing. Singing is what hooked you, isn't it?
· Introduce him to at least five other members of the chapter and help your guest "net-work" a little. If he's a teacher, introduce him to other teachers and start making those important personal connections.
· Be sure to personally introduce him to your director and encourage the director to take a couple of minutes to get to know the guy. The director, by his very presence up front, is very influential in helping guests decide to come back again.
· Give the guests something to "borrow" for a week - a CD, a video, an arrangement. It will give him one more reason to return the following week and will allow him to find out more about our hobby.
· Call the guests the next day - The very next day - and ask him, "What did you like best about last night?" His answer will give you insight into what it will take to convert him into a new member and serve as an opportunity for him to provide some feedback.
Regardless of what you do, be sure to involve the guests immediately and completely in the evening. The metal chair should collect rust before becoming a dumping ground for guests that we do not know how to handle. You can make a diffrence.
Ev Nau, Managing Director, Membership Development
Additional editor note: After reading the excerpt on this page, I recommend that if you have not done so already, go back and read the entire "Metal Chair - I was a Barbershop Spy" article from March/April 2004 Harmonizer. Then make sure to read the letter to the editor in the May/June Harmonizer from former, short term member of the Greater Pittsburgh Chapter, John Matusz. Ask yourself, "Could I have helped prevent this from happening?"